Business Support Officer

Closing date: 04/12/2025, 23:55
Salary: Grade D - £30,333 - £32,613
Employment type: Fixed-Term Contract - 2 years
Hours per week: Full Time - 36.5 across 5 days
Location: Office of the Police and Crime Commissioner for Merseyside, Mather Avenue Training Centre, Liverpool, L18 9TG

Overview

The Police and Crime Commissioner (PCC) for Merseyside is an elected individual whose job it is to make sure Merseyside Police is run effectively and act as your voice on policing issues in the region.

Elected by you, the PCC's role is to be the voice of the people and hold the police to account. PCCs ensure the police are answerable to the communities they serve. They have the power to hire and fire the Chief Constable.

PCCs do not run the police force at an operational level. However, they must ensure those who are in charge do a good job. The PCC decides what the force should be focusing on and the crimes it should prioritise. This detail is contained in the Police and Crime Plan.

PCCs ensure community needs are met as effectively as possible and are improving local relationships through building confidence and restoring trust. They work in partnership across a range of agencies at local and national level to ensure there is a unified approach to preventing and reducing crime.

Read the full Job Description

Knowledge & Experience  

  • Must have experience of servicing corporate meetings and must be able to produce accurate and concise minutes to meet deadlines. This often involves having an understanding of the strategic and political issues relevant to particular meetings.
  • Should possess excellent secretarial skills including extensive diary management, shorthand/speedwriting, audio typing and word processing together with experience in a secretarial role.
  • Be comfortable working with a Senior Management Team in order to provide an effective service.
  • Have excellent organisational skills and time management, working to deadlines and prioritising work in a pressurised environment in order to provide an effective service. This may include providing a degree of cover within the other areas of the OPCC to ensure that standards of service are maintained.
  • A high degree of communication skills both verbal and written is required and an ability to understand issues of sensitivity and confidentiality when dealing with internal and external customers.
  • Good interpersonal and negotiation skills in order to ensure that work is appropriately allocated and monitored to ensure deadlines are met.
  • Highly proficient in the use of various IT packages, including all Microsoft office packages, to produce high quality documents Ability to research and assimilate information and data, in order to provide written or oral briefings in a condensed format.
  • Must be confident, forward thinking and self-motivated and able to work with the minimum of supervision using own initiative to plan and organise own workload to meet OPCC objectives.
  • A comprehensive understanding of the organisational structure, main department, and key individuals, internal and external, to enable the post holder to provide and receive informal assistance information and feedback.

Benefits

  • 25 days annual leave plus 8 bank holidays pro rata increasing to 30 days plus 8 bank holidays after 5 years full service.
  • Local Government Pension Scheme with contributions from 5.5% to 11.5% depending on your salary. 
  • Access to on-site gyms – HQ and OCC
  • Option to become a member of the onsite unions.
  • Discounts from various retailers via the Blue Light Scheme
  • Cycle to work scheme.
  • Taskers Salary sacrifice car scheme
  • Hybrid/Agile working (role dependant)
  • Support from our Health and Wellbeing Centre including Welfare Officers, Counselling, Physiotherapy and Mental Health Peer Supporters.
  • Generous maternity/paternity and adoption leave entitlements. 
  • Sick pay provisions   

Equality Act 2010

Any candidate who has a disability as defined by the Equality Act 2010, is required to inform us, in order to ensure that ‘reasonable adjustments’ can be made.  Our policy, at the stage of interview, is that we will ask all candidates whether we need to make any ‘reasonable adjustments’ in accordance with the Equality Act 2010.  Under the Equality Act, a disabled person is someone with a physical or mental impairment, which has a substantial and long-term adverse effect on their ability to carry out day-to-day activities.

Application details

To find out more information about the role and to apply please click the button below. 

APPLY FOR THIS JOB